I may need to contact the used point of sale equipment company and see if they can send me some replacement pens for our credit card machines. It seems that a lot of my customers think that they can yank on the string that connects to the reader when they have to put in their pin numbers or sign the screen. I have replaced the pens a few times and ordered extra before, but now I am out again.

The used pos equipment site offers the pens in bulk and I believe that I may need to order a few different packs for now. I have wanted to place the order for a few weeks now, seeing that the new pens that I had installed about three weeks ago were already starting to come lose. I left the unattached pens there after they finally broke off, since they still would work and someone stole one of them and apparently a girl from the cleaning crew threw the other ones away thinking they were trash.

I have given my staff strict instructions to pay attention to all customers when they are checking out as soon as we get the used point of sale equipment sites order back and I install the pens once again. It has almost become a joke between the used pos equipment staff and me since they already know what I am calling to order before I get a chance to tell them.